As a partner to the hospitality industry, Parking Management Services’ entire culture is based on service excellence. As our company has grown to offer clients a full range of related parking services, we remain committed to exceptional customer care.
Parking Management Services understands our clients and their guests’ needs and expectations. Our staff assigned to bell services are trained to understand the importance of exceeding guests’ expectations from the moment they arrive at the hotel door until they enter their room. These first interactions form the guests’ first impressions of the hotel. Training is completed in our classroom, and we urge our hotel client partners to allow our staff to add specific training that clearly demonstrates the individual hotel’s standards. The synergy between our valet and bell staff promotes superior guest service and a stronger bottom line through the reduction of labor duplications.