Bell Service / Door Service

As a partner to the hospitality industry, Parking Management Services’ entire culture is based on service excellence.  As our company has grown to offer clients a full range of related parking services, we remain committed to exceptional customer care.

Bell Services

Parking Management Services understands our clients and their guests’ needs and expectations.  Our staff assigned to bell services are trained to understand the importance of exceeding guests’ expectations from the moment they arrive at the hotel door until they enter their room.  These first interactions form the guests’ first impressions of the hotel.  Training is completed in our classroom, and we urge our hotel client partners to allow our staff to add specific training that clearly demonstrates the individual hotel’s standards.  The synergy between our valet and bell staff promotes superior guest service and a stronger bottom line through the reduction of labor duplications.

Door Service

For hotels that require door service, once again, Parking Management Services can meet and exceed expectations for this added level of service.  While we train all employees to deliver an exemplary welcome to guests on arrival, we incorporate custom training specific to different hotel brands.  Our clients find that including door service in the front of house operations reduces unnecessary labor costs. 

Chris Cantrell and Parking Management System have been at the Fairmont Scottsdale Princess for four years, providing the hotel and clients with excellent service. Since employing Chris & PMS, we have greater service and minimal guest issues, including insurance claims.

Jack Miller General Manager Scottsdale, Arizona